Gaming on 9wicket is about more than winning — it's about entertainment, excitement, and fun. Our goal is to make sure that enjoyment never comes at the cost of your wellbeing.
Keep in mind: Gaming is for entertainment only. Chasing lost money by placing bigger bets is a dangerous habit. Only bet with money whose loss would have no impact on your life.
We believe that healthy, happy members are our greatest asset. That's why your wellbeing comes first at every step.
You decide how much you want to deposit and wager — daily, weekly, or monthly. These limits can be adjusted at any time through your 9wicket account settings.
You can temporarily suspend your account for a set period whenever you choose. Select a cooling-off period ranging from 24 hours to several weeks, and come back when you're ready.
If you feel you need a long-term break from gaming, you can activate self-exclusion. During this period, you will not be able to access our platform.
A real-time session timer lets you track how long you've been playing. Once a set time has passed, you'll get an automatic reminder — "You've been playing for 2 hours. Time for a break."
View your gaming history, win/loss records, and total spend in a clear, transparent dashboard. This information helps you make informed decisions.
Our dedicated support team is always here for any gaming-related concerns or requests for help. You are not alone — 9wicket is always by your side.
Responsible gaming means enjoying gaming as a form of entertainment — making informed decisions, knowing your limits, and ensuring that gaming never harms your family, work, or financial well-being.
At 9wicket, we see gaming as a source of enjoyment. But we also recognize that for some people it can become a problem — especially when played excessively during times of stress, loneliness, or financial difficulty. That's why responsible gaming isn't just a rule for us; it's part of who we are.
Responsible gaming comes down to answering three questions honestly: Am I making my own decisions? Am I staying within my means? and Is gaming affecting other areas of my life? If your answers to all three are yes, you're on the right track.
Keep in mind: Gaming should never be a source of income — it's entertainment. Chasing losses only makes the situation worse.
Gaming addiction doesn't develop overnight. Warning signs appear gradually, and catching them early makes them much easier to manage. Look out for the signs below in yourself or someone close to you.
If you recognize 3 or more of the signs above in yourself, now is the time to seek help. Contact 9wicket support or use the tools below.
Answer the questions below honestly to evaluate your gaming habits. These are not a diagnosis — they are a tool to help build self-awareness.
If most of your answers are "No," your gaming habits are healthy. Still, it is a good idea to run this check regularly.
9wicket offers a range of easy-to-use tools to help members stay in control of their gaming experience. These tools are available at any time through your account settings.
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount you are comfortable losing within a given period. Once the limit is reached, gaming stops automatically.
Set a time limit for each session. When the time is up, you'll see a reminder — and can choose to have the session end automatically.
Take a voluntary break of 1 day to 6 weeks. During this time, account access is suspended, but your balance remains protected.
Block your account for 6 months or permanently. During this period, we will also prevent any attempts to open a new account.
View your full gaming history, total spend, and winnings summary at any time. Transparency is the foundation of healthy gaming.
You will receive an instant notification when you are approaching your budget or time limit. Stay aware, stay in control.
9wicket enforces a strict KYC process to ensure that only users aged 18 and above can access the platform.
Build a few simple habits for responsible gaming on 9wicket. They'll help you enjoy gaming as genuine entertainment.
9wicket strictly prohibits anyone under 18 from using the platform. Here are some tips for parents and guardians.
For Parents & Guardians: If you suspect a minor in your household is using 9wicket, [email protected]- to reach us by email. We'll take action right away.
9wicket requires age verification at registration and automatically flags suspicious accounts for review.
Gaming addiction, or pathological gambling, is a recognized mental health condition worldwide. It is not a sign of weak willpower — it is a change in the brain's reward system that can be overcome with professional help.
Online gaming is growing fast in Bangladesh — and so are its potential risks. At 9wicket, we believe it is our responsibility to be honest with our members about this. Responsible gaming is not just a page — it is a commitment woven into the design, policies, and support systems of our entire platform.
We know the majority of our members game responsibly and enjoy it as a healthy form of entertainment. For those who find it harder, 9wicket's door is always open to provide support.
If someone close to you — a family member or friend — seems to be spending too much time gaming, talk to them with empathy rather than anger or blame. Open, honest conversation is far more effective than ignoring the problem.
If you want to support someone you care about, start by simply being there for them. Do not judge or push solutions. Ask how they are feeling, and encourage them to seek professional help if needed.
Keep in mind: Someone struggling with a gaming problem is suffering too. Empathy and support are the most powerful tools in helping them recover.
9wicket operates as a licensed and regulated online gaming platform, upholding international responsible gaming standards. The core principles of our policy are:
Questions Members Frequently Ask